Connectivity Troubleshooting; Using Audio Video Sharing Network Service - Hitachi 55HK5300 Benutzerhandbuch

sizes smaller than 5 MB and in the following file formats
are suitable; .jpg, .jpeg, .png, bmp. If a file sent by the
mobile device does not suit these requirements, it will
not be displayed on the TV.
If the Audio Video Sharing option in the Set-
tings>System>More menu is disabled, the TV will
ignore pairing requests and no information message
will be displayed on the screen. If a device is already
paired prior to disabling the Audio Video Sharing
with the TV even if the Audio Video Sharing option
is disabled.
Note: Wireless devices may operate within the same radio
frequency range and may interfere with one another. To
improve the performance of your wireless device place it at
least 1 metre away from any other wireless devices.

Connectivity Troubleshooting

Wireless Network Not Available
• Ensure that any firewalls of your network allow the
TV wireless connection.
• Try searching for wireless networks again, using the
Network menu screen.
If the wireless network does not function properly, try
using the wired network in your home. Refer to the
Wired Connectivity section for more information on
the process.
If the TV does not function using the wired connection,
check the modem (router). If the router does not have a
problem, check the internet connection of your modem.
Connection is Slow
See the instruction book of your wireless modem to
get information on the internal service area, connection
speed, signal quality and other settings. You need to
have a high speed connection for your modem.
Disruption during playback or slow reactions
You could try the following in such a case:
Keep at least three metres distance from microwave
ovens, mobile telephones, bluetooth devices or any
other WLAN compatible devices. Try changing the
active channel on the WLAN router.
Internet Connection Not Available / Audio Video
Sharing Not Working
If the MAC address (a unique identifier number) of your
PC or modem has been permanently registered, it is
possible that your TV might not connect to the internet.
In such a case, the MAC address is authenticated
each time when you connect to the internet. This is a
precaution against unauthorised access. Since your
TV has its own MAC address, your internet service
provider cannot validate the MAC address of your TV.
For this reason, your TV cannot connect to the internet.
Contact your internet service provider and request
information on how to connect a different device, such
as your TV, to the internet.
It is also possible that the connection may not be
available due to a firewall problem. If you think this
causes your problem, contact your internet service
provider. A firewall might be the reason of a connectivity
and discovery problem while using the TV in Audio
Video Sharing mode or while browsing via Audio Video
Sharing feature.
Invalid Domain
Ensure that you have already logged on to your PC with
an authorised username/password and also ensure
that your domain is active, prior to sharing any files in
your media server program on your PC. If the domain
is invalid, this might cause problems while browsing
files in Audio Video Sharing mode.

Using Audio Video Sharing Network Service

Audio Video Sharing feature uses a standard that
eases the viewing process of digital electronics and
makes them more convenient to use on a home
network.
This standard allows you to view and play photos, mu-
sic and videos stored on the media server connected
to your home network.
1. Server Software Installation
The Audio Video Sharing feature cannot be used if
the server program is not installed onto your PC or
if the required media server software is not installed
onto the companion device. Prepare your PC with a
proper server program.
2. Connect to a Wired or Wireless Network
See the Wired/Wireless Connectivity sections for
detailed configuration information.
3. Enable Audio Video Sharing
Enter the Settings>System>More menu and
enable the Audio Video Sharing option.
4. Play Shared Files via Media Browser
Highlight the Audio Video Sharing option in the
Sources menu by using the directional buttons and
press OK. Available media server devices in the
network will be listed. Select one and press OK to
continue. The media browser will then be displayed.
Refer to the Media Browser menu section for further
information on file playback.
If a problem occurs with the network, switch your
television off at the wall socket and back on again.
PC/HDD/Media Player or any other devices that are
compatible should be used with a wired connection for
higher playback quality.
Use a LAN connection for quicker file sharing between
other devices like computers.
Note: There may be some PC's which may not be able to
utilise the Audio Video Sharing feature due to administrator
and security settings (such as business PC's).
English - 38 -