Samsung BD-C6900 Bedienungsanleitung Seite 60

Appendix
PROBLEM
Forgot password
If you experience other problems.
The picture is noisy or distorted
No HDMI output.
Abnormal HDMI output screen.
PC Share Manager function
I can see folders shared through the PC
Share Manager, but I cannot see the files.
AllShare function
Video is played intermittently.
AllShare connection between TV and PC is
unstable.
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English
• Press the STOP ( ) button (on the front panel) for more than 5 seconds
with no disc inside. All settings including the password will revert to the
factory settings.
Don't use this unless absolutely necessary.
•
When the factory default settings are restored, all the user data stored in
the BD data will be deleted.
• Go to the contents and find the section of the user manual that contains the
explanations regarding the current problem, and follow the procedure once
again.
• If the problem still cannot be solved, please contact your nearest Samsung
authorized service centre.
•
Make sure that the disc is not dirty or scratched.
• Clean the disc.
•
Check the connection between the TV and the HDMI jack of the product.
• Check if your TV supports 576p/480p, 720p, 1080i or 1080p HDMI input
resolution.
•
If random noise appears on the screen, it means that TV does not support
HDCP (High-bandwidth Digital Content Protection).
•
Since Share Manager shows only Image, Music and Movie files, files that
do not correspond to these categories are not be displayed.
• Check if the network is stable.
•
Check if the network cable is properly connected and if the network is not
overloaded.
•
Wireless connection between the server and the product is unstable.
Check the connection.
• IP addresses under the same subnetwork should be unique, otherwise IP
collision can results in such a phenomenon.
•
Check if you have a firewall enabled.
If so, disable the firewall function.
SOLUTION