Warranty Claim Procedure - Silvercrest SSE 6 B1 Bedienungs- Und Sicherheitshinweise

3 years from the date of purchase, we will repair or replace it – at our
choice – free of charge to you.
The warranty period begins on the date of purchase. Please keep the
original sales receipt in a safe location. This document is required as
your proof of purchase. This warranty becomes void if the product has
been damaged, or used or maintained improperly.
The warranty applies to defects in material or manufacture. This warranty
does not cover product parts subject to normal wear, thus possibly con-
sidered consumables (e.g. batteries) or for damage to fragile parts, e.g.
switches, rechargeable batteries or glass parts.

Warranty claim procedure

To ensure quick processing of your case, please observe the following
instructions:
Please have the till receipt and the item number (e.g. IAN 123456_7890)
available as proof of purchase.
You will find the item number on the rating plate, an engraving on the
front page of the instructions for use (bottom left), or as a sticker on the
rear or bottom of the product.
If functional or other defects occur, please contact the service department
listed either by telephone or by e-mail.
You can return a defective product to us free of charge to the service
address that will be provided to you. Ensure that you enclose the proof
of purchase (till receipt) and information about what the defect is and
when it occurred.
GB 17