Troubleshooting
Check the following for some advice on rectifying some common problems before
calling the service centre.
Power Source
Symptom
The appliance cannot
be turned ON.
The cooking zone
turned itself off while in
operation.
Auto switch off time
(hours)
Control Panel
Symptom
Key operation is
disabled.
Keys react when the
surrounding area is
touched.
Possible cause
■ The main power switch has not been turned ON.
Touch the main power switch a little longer.
■ Child Lock has been activated. (See page 11)
Auto switch off
If 1 minute has elapsed without any operation after
switching on, the main power automatically turns off.
Turn on the main power switch again.
Long cooking time
If no key is touched for a set time (see table below)
when a cooking zone is in operation, a beep will sound
and the cooking zone is turned off automatically.
Set the appliance again as required.
It is recommended to use the Cooking Timer when
simmering for a long period of time. (See page 25)
Low
1 1. 2 2. 3 3. 4 4. 5 5. 6 6. 7 7. 8 8. 9
9
8
7
Possible cause
■ Your fingertips are covered. Touch with bare finger.
■ Control Panel Lock is activated. (See page 12)
■ You performed the operation while holding the
cookware handle.
■ The control panel is dirty.
Turn off the main power switch and ensure the area
is clean and dry. Turn on the main power switch
again.
Water or other liquids may be on or around the control
panel.
Ensure the area is clean and dry.
Power Level
Medium
6
5
4
3
High
2
1
31
EN-