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Problems related to the special driver
Problems common to Windows and Macintosh
Problems occurring only in Windows
Cannot install the driver correctly
• Is the CD-ROM correctly inserted into your CD-ROM drive?
Installation is not possible unless the CD-ROM included with the M-100FX is inserted in your
CD-ROM drive. Make sure that the CD-ROM is correctly inserted into your CD-ROM drive.
• Is the CD-ROM or the lens of the CD-ROM dirty?
If the CD-ROM or the lens of the CD-ROM drive is dirty, the installer may not work correctly. Clean
the disc and/or lens using a commercially-available CD cleaner or lens cleaner.
• Are you installing the software from a networked CD-ROM drive?
The software cannot be installed from a networked CD-ROM drive.
• Is there sufficient free space on your hard disk?
Delete unneeded files to increase the amount of free space. After deleting the unneeded files, empty
the recycling bin.
• Is the power of the M-100FX turned on?
Make sure that the power switch of the M-100FX is set to the ON position.
• Is the M-100FX connected correctly?
Make sure that the USB connector of your computer is connected to the M-100FX by a USB cable.
Check this, and if you are using Windows, close the Sounds and Audio Devices Properties
dialog box (Sounds and Multimedia Properties in Windows 2000/Me, and Multimedia
Properties in Windows 98), re-open the same dialog box once again, and specify the audio input/
output destinations.
(→Specifying the audio input/output destination (p. 131))
"Find new hardware wizard" does not execute automatically
The "Insert Disk" dialog box does not appear
"Find new hardware wizard" ends before the process is completed
It may take about 15 seconds (or more) after the USB cable is connected for the M-100FX to be
detected.
It has been found that in some cases, not all of the Windows 98 files required to support audio via
USB are installed when a computer is shipped. Please contact the manufacturer of your computer.
• Is the USB cable connected correctly?
Make sure that the M-100FX and your computer are correctly connected via a USB cable.
Troubleshooting
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