EN
CONSUMABLES
The gradual performance decrease caused by
prolonged use of the product's consumable com-
ponents, such as batteries, is not covered by this
warranty unless the malfunction is caused by faulty
design, materials or production.
HOW TO MAKE A CLAIM
If the need arises to exercise the rights conceded
to you through this warranty, please contact Pro-
zis customer service via the communication chan-
nels provided on the Prozis website, and follow the
provided instructions or recommendations. Con-
tact and technical assistance information is also
provided at the end of this warranty.
Any claims made regarding this warranty will only
be valid if proof of purchase is presented by the
original customer. This proof of purchase may
be the original invoice or receipt, as long as it in-
cludes information regarding the date of purchase
and the product's model name.
WARRANTY REPAIRS
Any repairs made under this warranty cannot be
made by third parties. This warranty does not ap-
ply to any repairs, or damage caused directly by
such repairs, that have impacted or caused the
damage that is the subject of the respective war-
ranty claim.
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EXCLUSIONS
The following situations are not covered by this
Any wear and tear of parts and components re-
1.
sulting from normal product use.
Cracks, dents, scratches, and other types of su-
2.
perficial damage that only affect the product's ap-
pearance.
Any malfunction caused by inappropriate use
3.
of the product that does not comply with user
manual instructions.
Use and storage of the product not complying
4.
with user manual instructions.
Opening of the product by a third party who is
5.
not authorized to proceed to its repair.
Altering or changing parts or components,
6.
whether internal or external.
Damage caused by battery leakage resulting
7.
from the breaking of any of its components, or
from product misuse.
Malfunction or damage due to reasons that
8.
cannot be ascribed to the production or design
of the product.
Use of the product in the context of a business,
9.
occupation or commerce.
Malfunction due to use that does not comply
10.
with the technical or security norms in force, or
with user manual instructions.
EN
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