Troubleshooting - Volkswagen Elli Charger Connect Handbuch

5 Troubleshooting

If you do find the Login screen of the Configuration Manager to look differently, the Elli Charger is still equipped
with an outdated software version. This might imply, that connecting the Elli Charger to local network will only
be possible after a software update.
1. Install the Elli Charger and connect it to the router with an Ethernet cable.
Alternatively, use the LTE interface.
2. Follow the steps from chapter 3.
3. Log into the Configuration Manager.
4. Establish a connection of the Elli Charger to the internet.
a. Click on the tab "Cellular" and enable the LTE connection.
b. Alternatively, click on the tab "Ethernet" to configure these settings.
5. Close the Configuration Manager.
6. Wait for the LED indicating the Wallbox State on the front of the Elli Charger to become solid
green.
7. The Elli Charger will automatically download the latest software from the Elli systems and re-
start.
8. Wait for the Elli Charger to have re-started.
9. Repeat the steps from chapters 3 and 4.
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