[EN]
Error messages
Error message
Left#1 counting sensor
Right#1 counting sensor
Left#2 counting sensor
Right#2 counting sensor
CIS fault #1(**)!
CIS fault #2(**)!
CIS fault #3(**)!
Counting sensor dust warning!
Incomplete notes!
Width error!
Length error!
Cannot Judge Denomination!
Denomination not in circulation!
Denomination different!
Stacker full!
Double notes!
Chained notes!
Service required!
16
Solution
1. Remove the banknote from the device or clean the
sensors.
2. If the error persists, press any key and then perform
a calibration.
1. Remove the banknote from the device or clean the
CIS sensor.
2. If the error persists, press any key and then perform
a CIS calibration.
1. Clean the sensors.
2. If the error persists, press any key and then perform
a calibration.
Remove all banknotes from the feeder and repeat the
counting process.
Remove the faulty banknote and press the START
button to continue the process.
Remove the faulty banknote and press the START
button to continue the process.
Remove all banknotes from the banknote ejection.
1. Remove all banknotes and repeat the counting
process.
2. If the error persists, adjust the feeder by turning the
feed screw anti-clockwise.
Please contact your ratiotec team.