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How do you claim under
the TEMPUR Warranty?
To claim under the TEMPUR Warranty you
must:
- Contact the authorized retailer you originally
purchased the product from (the "Seller"). If
the Seller is either no longer in business or
is no longer a TEMPUR authorized retailer,
please contact the Manufacturer.
- Present the original invoice or sales receipt as
evidence of the purchase.
- Have correctly completed the TEMPUR
Warranty certificate given to you at the time
of purchase or the online form available at
tempur.com. Please register your TEMPUR
Warranty as soon as possible after your
purchase.
- Return the product to the Seller or to the
Manufacturer (but only if the Manufacturer
has requested the product). If the
Manufacturer determines that the claim is
valid in accordance with the terms of this
TEMPUR Warranty, you will be refunded the
reasonable delivery costs for the returning
the defective product so long as the product
has been returned from an address within
the same country as the Seller.
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Our liability to you
The liability of the Manufacturer is limited to the
cost of repair and/or replacement of the product
under the TEMPUR Warranty. Accordingly,
the Manufacturer will not be liable for all
other liability for loss or damage howsoever
caused arising out of the purchase, possession,
sale or use of the products. However, the
Manufacturer does not exclude or limit in any
way its liability for death or personal injury
caused by its negligence, or fraud or fraudulent
misrepresentation.
The products are only sold for domestic and
private use. The Manufacturer has no liability
to you for any loss of profit, loss of business,
business interruption, or loss of business
opportunity.
Your legal rights
The TEMPUR Warranty does not
®
affect a consumer's statutory rights
under applicable law but aims to
enhance the consumer's rights where
applicable.
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