Troubleshooting - Sony BRAVIA KD-49XH91 Serie Referenz-Anleitung

• Be sure to use the screws supplied with the
Wall-Mount Bracket when attaching the Wall-
Mount Bracket to the TV set. The supplied
screws are designed as indicated by
illustration when measured from the attaching
surface of the Wall-Mount Bracket.
The diameter and length of the screws differ
depending on the Wall-Mount Bracket model.
Use of screws other than those supplied may
result in internal damage to the TV set or
cause it to fall, etc.
8 mm - 12 mm
Screw (M6)
Wall-Mount Bracket
TV's rear cover
• Be sure to store the unused screws and Table-
Top Stand in a safe place until you are ready to
attach the Table-Top Stand. Keep the screws
away from small children.
* Only on limited region/country/TV model.
• Place the TV with its screen facing down on a level
and stable surface covered with a thick and soft cloth
when removing the Table-Top Stand from the TV to
prevent damaging the surface of the LCD display.
Remove the screws from the rear of the TV
Detaching the Table-Top Stand from the TV

Troubleshooting

General troubleshooting for issues like: black
screen, no sound, frozen picture, TV does not
respond, or network is lost, do the following
steps.
1
Restart your TV by pressing the power button
on the remote control for about five seconds.
The TV will restart. If the TV does not recover,
try unplugging the mains lead. Then press
the power button on the TV, and release it.
Wait for two minutes, and plug in the mains
lead.
2
Refer to the Help menu by pressing HELP on
the remote control.
3
Connect your TV to the Internet and perform
a software update. Sony recommends you to
keep your TV software updated. Software
updates provide new features and
performance improvements.
4
Visit Sony support website (information
provided at the end of this manual).
When you plug in the TV, the TV may not be
able to turn on for a while even if you press
the power button on the remote control or
the TV.
It takes time to initialize the system. Wait for
about one minute, then operate it again.
The remote control does not function.
• Replace the batteries.
The parental lock password has been
forgotten.
• Enter 9999 for the PIN and enter the new PIN.
For more information on
troubleshooting, refer to the
Help Guide.
5 GB