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Troubleshooting the Touch Sensor
If you are experiencing problems with the touch sensor, check the following list of
common installation errors.
Common Touch Sensor Installation Issues
Common Installation
Issues
Touch sensor does not respond
to touch
Touch sensor is not accurate
Cursor does not follow finger
movement or does not reach the
edges of the sensor
Cursor is not located directly
underneath your finger
Power Management
The 3M Multi-Touch Chassis Display conforms to the Video Electronics Standards
Association (VESA) Display Power Management Signaling (DPMS) standard. To
benefit from power management, the display must be used in conjunction with a
computer and video card that implements the VESA DPMS standard.
The PC automatically invokes the power management feature if you do not use the
touch sensor, mouse, or keyboard for a user-defined period. To restore the video
image, simply touch the sensor, press a key, or move the mouse. To set the period of
time after which the PC will invoke the power management feature, refer to the user
manual that came with your PC. The touch sensor will remain on throughout this
sequence.
Possible Solutions
Review the installation procedures. Are all cables connected properly?
After you installed Touch Software, did you restart your PC to activate
the touch sensor driver?
Remove the touch sensor communications cable and plug it back in.
Disconnect the power cable and plug it back in.
Calibrate the touch sensor for the current video resolution and
operating system. Refer to Chapter 2 in document 25695 for additional
information.
Calibrate the touch sensor for the current video resolution and
operating system. Refer to Chapter 2 in document 25695 for additional
information.
Open the touch sensor control panel and make sure all cursor offsets
(vertical, edge/horizontal) are turned off.
Calibrate the touch sensor for the current video resolution and
operating system.
3M Touch Systems, Inc. Proprietary Information
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3M
Multi-Touch Chassis Display User Guide