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Simple troubleshooting
Problem
Display shows
although
Refill beans!
the bean container (1) is
full, or the grinding unit
does not grind the beans�
No hot water dispensed�
Too little or no milk froth
or
the milk frother (6) does
not draw the milk in�
Coffee dispensing slows
to a trickle or stops
completely�
Coffee has no "crema"�
Coffee is too "acidic"�
Coffee is too "bitter"�
Display shows
Error
Call hotline
If you are unable to solve the problem, please call the hotline.
You will find the telephone numbers at the back of these instructions.
40
Cause
Beans are not falling into
the grinding unit
(beans too oily)�
The milk frother (6)
is soiled�
The milk frother (6)
is soiled�
Milk unsuitable for frothing�
The milk frother (6) is not
correctly assembled�
Build-up of limescale in the
appliance�
Coffee is ground too finely.
Pre-ground coffee is too
fine.
Build-up of limescale in the
appliance�
Unsuitable type of coffee�
The beans are no longer
fresh�
The grinding setting is not
suitable for the beans�
The grinding setting is too
coarse or the pre-ground
coffee is too coarse�
Unsuitable type of coffee�
The grinding setting is
too fine or the preground
coffee is too fine.
Unsuitable type of coffee�
The appliance has a fault�
Solution
Gently tap the bean con-
tainer (1)� Change the type of
coffee if necessary�
When the bean container (1) is
empty, wipe it with a dry cloth�
Clean the milk frother (6),
see "Maintenance and
daily cleaning"�
Clean the milk frother (6),
see "Maintenance and
daily cleaning"�
Use low-fat milk (1�5 % fat)�
Wet the milk frother parts and
press together firmly.
Descale the appliance as
described in the instructions�
Adjust the grinding unit to a
coarser setting� Use coarser
pre-ground coffee�
Descale the appliance as
described in the instructions�
Use a type of coffee with a
higher proportion of robusta
beans�
Use fresh beans�
Adjust grinding setting to fine.
Adjust the grinding unit to a finer
setting or use finer preground
coffee�
Use a darker roast�
Adjust the grinding unit to a
coarser setting or use coarser
pre-ground coffee�
Change type of coffee used�
Please call the hotline�