Video Switching Problems - Videotec KEYPLUS Bedienungsanweisung

Control the direct connection between the keyboard and the matrix:
• connect the keyboard and the matrix by means of a telephone cable
• check the following configurations:
• in the matrix: jumpers for the selection of the communication mode
• in the keyboard setup: type of controlled matrix, reception mode, connection speed (if the operator thinks that
the connection speed has been modified during the SW164OSM matrix setup, it is necessary to proceed
attempting the several possibilities offered by the keyboard setup)
• carry out the test of the matrix channel (not the automatic test)
If the test is unsuccessful, control the configurations; as far as the SW164OSM matrix is concerned, modify the
communication speed of the keyboard (with the setup procedure)
If the problem is still there, matrix communications are probably faulty. Please contact the supplier.
If the test is successful the problem concerns the connecting cables: control the connections with the Rj jack boxes
according to the diagramm at page 8.
If the connection problems persist, please contact the supplier.
Resolving configuration problems

Video switching problems

Problem
After having pressed the key
modify the active output, there are no possibilities
to change it: the display is fixed.
Only 5 inputs have been enabled, but it is possible
to see even the other by pressing
Is not possible to select an input higher than 10,
even if all the inputs have been correctly
configured as "selectable".
U D
The keys and
have been enabled.
The Up/Down functions have been correctly
enabled but black screens are recalled or some
inputs are skipped.
m
in order to
U D
and
do not work, even if they
Possible cause
During the setup phase a
single monitor has been
configured.
The function keys have not
been disabled.
The input number has not
been correctly indicated
The operator is using the
$ (
keys and instead of
U D
and .
Active inputs have not been
correctly defined during the
OSM matrix setup; even if
the signal is absent, the
Standard matrix shows all 16
video inputs.
Page 22
Remedy
If necessary, enable other monitors
using the Enabling, menu, Outputs
Disable the function keys in the
Enabling menu, Up/down keys
s
Press followed by the digit of
units.
s3
Example: : input 13.
$ (
The keys and are used as
arrow keys only inside the matrix
configuration menus.
During the OSM matrix setup,
define the available video signals (
menu 4. System parameters, 4.1
Active inputs).
As far as the standard matrix is
concerned, it is not possible to
modify the setting of the Up/Down
function.
KEYPLUS9702