9. Restart the
The computer may be in a state where USB doesn't function properly. Restarting
computer.
can clear up this problem.
Select Start>Shutdown. Then select Restart.
1.
Double-click My Computer. Then double-click the camera icon again to see if
2.
you can find subfolders within the drive to navigate to.
If you can, return to Step 7 in
Letter Drive and that you can Copy Pictures to the Computer" on page
If you can't find subfolders, continue to step 10.
10. Obtain
Check the link for your camera on the Kodak web site -
and install the
http://www.kodak.com/global/en/service/software/digCamDrivers.jhtml
most recent
updated software or firmware.
software or
Download any updates.
firmware for
Install any firmware updates, then install the updated software.
your camera.
Follow the installation instructions provided on the Web site.
If no software updates exist, uninstall then reinstall the EASYSHARE Software
using the instructions in
Double-click the camera icon again. Locate the subfolders within the drive.
If you can locate the subfolders, return to Step 7 in
Appears as a Letter Drive and that you can Copy Pictures to the Computer" on page
10.
If you cannot locate subfolders, continue to step 11.
11. Obtain
Check with your PC manufacturer. If you don't have the most recent updates, obtain
and install the
and install them.
latest updates
Double-click the camera icon again to see if you can find subfolders within the drive
for your
to navigate to.
computer (for
If you can, return to Step 7 in
example,
Drive and that you can Copy Pictures to the Computer" on page
drivers,
BIOS).
If you cannot navigate to a folder, see
14
"4.1 Checking that the Camera Appears as a
"7.0 WINDOWS Installation Instructions" on page
"4.1 Checking that the Camera Appears as a Letter
"6.0 Getting Additional Help" on page
for
"4.1 Checking that the Camera
10.
July 25, 2002
10.
20.
19.