Error code
16.12:10
16.13:10
16.14:10
16.84:03, 16.85:03
21:13
10
HP Latex 115 and 300 Printer Series
Recommendation
Curing temperature sensor measurement out of range (temperature sensor 2 failed
or not connected).
1.
Turn off the printer.
2.
Check that the ambient temperature is within printer specifications (15–35°C).
3.
Check that the electronic enclosures at the rear of the printer are properly
ventilated.
4.
Turn on the printer.
Curing temperature sensor measurement out of range (temperature sensor 3 failed
or not connected).
1.
Turn off the printer.
2.
Check that the ambient temperature is within printer specifications (15–35°C).
3.
Check that the electronic enclosures at the rear of the printer are properly
ventilated.
4.
Turn on the printer.
Curing temperature sensor measurement out of range (temperature sensor 4 failed
or not connected).
1.
Turn off the printer.
2.
Check that the ambient temperature is within printer specifications (15–35°C).
3.
Check that the electronic enclosures at the rear of the printer are properly
ventilated.
4.
Turn on the printer.
Air curtain resistor out of range. Check that the air curtain fans (at the front of the
curing module) are working and unblocked.
Unable to move the maintenance cartridge along its whole path.
1.
Turn off the printer.
2.
While the printer is off, remove the printhead maintenance cartridge manually.
3.
Make sure that the printhead maintenance cartridge path is clear. Remove any
visible obstacles (paper, plastic parts, and so on) restricting the movement.
4.
Reinstall the printhead maintenance cartridge.
5.
Turn on the printer.
6.
If the error persists, replace the maintenance cartridge.
ENWW