After-Sales Service And Application Service - Bosch GNA 18V-16 Professional Originalbetriebsanleitung

14 | English
Slide the punch (8) sideways out of the mounting and pull it
out in a downward motion.
Put a new, well greased punch (8) in the groove of the
mounting and centre it.
Push the die holder (7) carefully over the punch and back
into the housing. Turn the die holder into one of the three
possible positions depending on the cutting direction re-
quired. Firmly tighten the die holder screw (4).

After-Sales Service and Application Service

Our after-sales service responds to your questions concern-
ing maintenance and repair of your product as well as spare
parts. You can find explosion drawings and information on
spare parts at: www.bosch-pt.com
The Bosch product use advice team will be happy to help you
with any questions about our products and their accessor-
ies.
In all correspondence and spare parts orders, please always
include the 10‑digit article number given on the nameplate
of the product.
Australia, New Zealand and Pacific Islands
Robert Bosch Australia Pty. Ltd.
Power Tools
Locked Bag 66
Clayton South VIC 3169
Customer Contact Center
Inside Australia:
Phone: (01300) 307044
Fax: (01300) 307045
Inside New Zealand:
Phone: (0800) 543353
Fax: (0800) 428570
Outside AU and NZ:
Phone: +61 3 95415555
www.bosch-pt.com.au
www.bosch-pt.co.nz
Great Britain
Robert Bosch Ltd. (B.S.C.)
P.O. Box 98
Broadwater Park
North Orbital Road
Denham Uxbridge
UB 9 5HJ
At www.bosch-pt.co.uk you can order spare parts or arrange
the collection of a product in need of servicing or repair.
Tel. Service: (0344) 7360109
E-Mail: boschservicecentre@bosch.com
Ireland
Origo Ltd.
Unit 23 Magna Drive
Magna Business Park
City West
Dublin 24
Tel. Service: (01) 4666700
Fax: (01) 4666888
1 609 92A 501 | (02.12.2019)
Republic of South Africa
Customer service
Hotline: (011) 6519600
Gauteng – BSC Service Centre
35 Roper Street, New Centre
Johannesburg
Tel.: (011) 4939375
Fax: (011) 4930126
E-Mail: bsctools@icon.co.za
KZN – BSC Service Centre
Unit E, Almar Centre
143 Crompton Street
Pinetown
Tel.: (031) 7012120
Fax: (031) 7012446
E-Mail: bsc.dur@za.bosch.com
Western Cape – BSC Service Centre
Democracy Way, Prosperity Park
Milnerton
Tel.: (021) 5512577
Fax: (021) 5513223
E-Mail: bsc@zsd.co.za
Bosch Headquarters
Midrand, Gauteng
Tel.: (011) 6519600
Fax: (011) 6519880
E-Mail: rbsa-hq.pts@za.bosch.com
Armenia, Azerbaijan, Georgia
Robert Bosch Ltd.
David Agmashenebeli ave. 61
0102 Tbilisi, Georgia
Tel. +995322510073
www.bosch.com
Kyrgyzstan, Mongolia, Tajikistan, Turkmenistan,
Uzbekistan
TOO "Robert Bosch" Power Tools, After Sales Service
Muratbaev Ave., 180
050012, Almaty, Kazakhstan
Service Email: service.pt.ka@bosch.com
Official Website: www.bosch.com, www.bosch-pt.com
Transport
The contained lithium-ion batteries are subject to the Dan-
gerous Goods Legislation requirements. The batteries are
suitable for road-transport by the user without further re-
strictions.
When shipping by third parties (e.g.: by air transport or for-
warding agency), special requirements on packaging and la-
belling must be observed. For preparation of the item being
shipped, consulting an expert for hazardous material is re-
quired.
Dispatch battery packs only when the housing is undam-
aged. Tape or mask off open contacts and pack up the bat-
tery in such a manner that it cannot move around in the
packaging. Please also observe the possibility of more de-
tailed national regulations.
Bosch Power Tools