Troubleshooting
Problem
The Wireless LAN/
Bluetooth modules
cannot be detected.
The PC Camera module
cannot be detected.
The computer is off (or in
Sleep Mode) but powered
by the AC/DC adapter
plugged in to a working
outlet or powered by the
battery with a capacity
level above 20%. I have
plugged a device into
the powered USB port in
order to charge it, but the
device is not charging.
Gaming performance is
slow.
An external display will
not connect to the
Thunderbolt port.
The modules are off as the computer is in Airplane Mode. Check the LED indicator
in Airplane Mode (see
Table 2 on page
Mode on/off (see
Table 3 on page
The module is off. Press the Fn + F10 key combination in order to enable the module (see
page
10). Run the Camera application to view the camera picture.
The port is not powered on. Toggle power to the port using the Fn + power button combination.
This function may not work with certain external USB compliant devices (check your device's
documentation). If this is the case, power the computer on and connect the external USB device
in order to charge it.
It is recommended that you use Maximum fan speed when playing games. Use the Fn + 1 key
combination to adjust the fan speed.
You have not set the Thunderbolt Port for display devices (see
page
13).
Possible Cause - Solution
9). Use the Fn + F11 key combination to toggle Airplane
10).
Thunderbolt Ports for Display on
to see if it is
Table 3 on
39