Grohe Europlus E Powerbox series Installation Seite 11

Fault / Cause / Remedy
Fault Cause
Water not flowing • Water supply interrupted
• Filter in solenoid valve blocked
• Solenoid valve defective
• Plug-in connector without contact
• Generator defective
• Storage electronic defective
• Battery (Emergency power supply) empty
• Hands not in detection zone
• Cleaning mode activated
Indicator lamp in the • Generator defective and battery almost
sensor system flashes
• Storage electronic defective and battery
Indicator lamp in storage • Plug-in connector without contact
electronic does not light
while the water flow • Generator defective
Indicator lamp in storage • Storage electronic defective
electronic flashes while
the water flow
Water flowing • Solenoid valve defective
continuously • Thermal disinfection activated
Undesired water flow • Sensor system detection zone set too high
• Automatic flushing activated
Flow rate too low • Mousseur dirty
• Filter in solenoid valve dirty
• Filter in connection hose dirty
• Water supply restricted
Mixing device incorrect • See "Flow rate too low"
• Limescale on mixer spindle
empty (Fitting is supplied by emergency
power)
almost empty (Fitting is supplied by
emergency power)
for local conditions
Remedy
- Open shut-off valves
- Clean filter
- Replace solenoid valve
- Check 4 plug-in connectors
- Replace generator
- Replace storage electronic
- Replace battery housing
- Hold hands directly under the spout
- Terminate cleaning mode prematurely or wait
3 minutes
- Replace generator and battery housing
- Replace storage electronic and battery
housing
- Check plug-in connection between generator
and storage electronic
- Replace generator and battery housing
- Replace storage electronic and battery
housing
- Replace solenoid valve
- Wait 3.5 or 11 minutes
- Reduce range using remote control
(special accessory, Prod. No.: 36 407)
- Wait 1 - 10 minutes or deactivate automatic
flushing, see programme table
- Clean or replace mousseur
- Clean filter
- Clean or replace filter
- Check supply lines, open shut-off valve
- Clean or replace mixer spindle
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