If There's A Problem; Troubleshooting - hanseatic HGS series Gebrauchsanleitung

Operation

If there's a problem

If there's a problem
WARNING
Risk of electric shock and injury!
Improper repairs of a defective freezer put the person
carrying out the repairs and the user in danger.
• Only allow authorised specialist staff to repair the
freezer. If in doubt, contact our TEAM OF EX-
PERTS.
• Only carry out the actions which are described in
this user manual.

Troubleshooting

Please use this table to check whether you can remedy the fault yourself.
Problem
The compressor is
1
off.
The freezer cools ex-
2
cessively.
The freezer does not
3
cool sufficiently.
The freezer makes
4
noise.
24
Possible cause
The socket has no power.
The mains plug has not been in-
serted properly.
The desired temperature has
been reached.
The cooling level is set too high.
The cooling level is set too low.
Door is not tightly closed or door
seal is not completely tight.
The freezer is near a heat
source.
The food stored inside is warm
and was not chilled beforehand.
The ambient temperature is too
low or too high.
Cooling unit is running (humming).
Refrigerant is flowing through the
pipes (flow noise).
Motor is switching on or off (click-
ing).
Another, non-operational noise.
TEAM OF EXPERTS
Tel. 00 49 (0) 180-621 22
82
Mon.–Fri. 7.
00
8. 00 p.m.
Sat. 8 .00 a.m. to 8.
(Landline 20 cents/call, mobile
max. 60 cents/call)
Solution
Check the socket by connecting anoth-
er appliance.
Ensure the mains plug is securely
plugged in.
Further cooling not required. When the
inside temperature rises, the compres-
sor automatically switches on.
Set the temperature controller 1 further
towards 'MIN'.
Set the temperature controller 1 further
towards 'MAX'.
See chapter „Cleaning the door seal"
on page 23.
Place an insulating plate between the
freezer and heat source, or change the
location.
Only place chilled food back in the
freezer.
Adjust the ambient temperature to the
climate class. (See chapter „Product
fiche concerning Regulation (EU) Nr.
1060/2010" on the backpage.)
Operating noises are functional and are
not a sign of malfunction.
Check the firm position.
Remove objects from the freezer.
Remove any foreign bodies from the
rear and leave sufficient clearance to
the wall.
HGS 17060A2, HGS 17060A2S
a.m. to
00 p.m.