Troubleshooting Guide - TEFAL OptiGrill Smart Bedienungsanleitung

Troubleshooting guide

Problem
Button
flashing
Indicator light solid green
+
+ Button
blinking
The appliance stops during the preheating
or cooking cycle.
The indicator light will flash white
+ Button
/ / /
+ Intermittent beeping
The device does not beep.
The indicator light will flash white
+ Button
flashing
+ Continuous beeping
After preheating, I placed the food inside
and closed the appliance,
indicator light stays purple and cooking
does not begin.
The appliance turns itself to manual mode
The indicator light will flash red.
+
+ button temp control and
fixed
42
Cause
• Sw i t c h i n g o n t h e
appliance or starting
an automatic cooking
c y c l e
and without plates
preheating (manual
mode is automatically
activated).
• The appliance has been
kept open for too long
while cooking.
• The appliance has been
idle too long after the
end of warm up or keep
warm.
• Appliance failure.
• Appliance stored or used
/ flashing
in a room that is too cold.
• Appliance failure.
• The quantity of food
but the inside the appliance is
greater than 4 cm.
• The grill was not opened
completely when placing
the food inside.
• The appliance does not
detect food inside The
food thickness is too
thin, "OK" is flashing.
• Preheating time was cut
short.
light
Solution
• 2 possible options:
– (Manual mode) Choose the
temperature setting by pressing the
w i t h f o o d button and then press OK. Allow
to cook, but you must monitor the
cooking.
– (Automatic cooking program) Stop
the appliance, remove the food, close
the appliance properly, re-program
the appliance and wait until end of
preheating.
• Disconnect the appliance from the
outlet and leave for 2-3 mins., restart
the process. The next time you use the
appliance, make sure you open and close
it quickly for best cooking results. If the
problem occurs again contact your local
Tefal customer service.
• Disconnect and reconnect your
appliance and immediately restart a
preheat cycle. If the problem persists,
contact Customer Service.
• Unplug the appliance and contact
customer service.
• Th thickness of the food should not
exceed 4 cm.
• Open the grill completely and close it
again.
• For thinner foods, press the
to ensure the appliance recognises the
food and that the cooking cycle begins.
• Monitor the cooking periodically
(for use in manual mode).
Or
• Press the ON/OFF button to stop the
grill, remove food, close the grill, select
the new cooking program you wish to
use and wait for the preheating cycle to
finish before adding the food (for use in
automatic mode).
button