Troubleshooting - Harman Kardon Go + Play Micro Bedienungsanleitung

Troubleshooting

Symptom Possible Problem
Sound Quality
There is no sound coming No power to unit.
from the Harman Kardon
Go + Play Micro unit.
Incorrect source selection.
Sound comes from only one iPhone/iPod or auxiliary
side/channel. cable is not seated
properly.
iPhone volume is at lowest Sidewalls of Harman
setting when undocked Kardon Go + Play Micro
from Harman Kardon dock are depressing the
Go + Play Micro. iPhone's "Volume Down"
button.
0204CSK - HK Go+Play Micro OM V1.indd 6
Solution Note
Make sure that the wall outlet Is the LED on? If the LED is
or power strip has power. not on, power is not getting
Make sure that all switches to your Harman Kardon Go
for outlet/power strip are on + Play Micro unit. Try the
and that all switches for the solutions shown.
unit are on.
Make sure that the iPhone/
iPod is properly docked or
that the auxiliary cable is
properly connected.
Turn up the volume.
Check the unit with a known
good source.
Connect the Aux In cable to
the headphone jack of your
iPhone/iPod.
Make sure the iPhone/iPod If you are using a 3.5mm
is seated all the way into the auxiliary extension cable,
docking station. make sure it is a stereo
cable.
Make sure the auxiliary cable
is seated all the way into
the jack.
Try resetting the iPhone/iPod.
Increase the height
adjustment of the Harman
Kardon Go + Play Micro dock
until the iPhone's "Volume
Down" button is no longer
depressed.
Symptom Possible Problem
Sound Quality
Distortion (static, crackling Audio source or source
or hissing sounds). material may be the
problem.
Volume level may be
too high.
EQ setting may be too
high.
Harman Kardon Go + Play Input cable is not plugged
Micro unit emits a loud hum in properly.
or buzzing noise.
Cable may be bad.
Ground loop.
Speaker system experiences Input cable may be picking
radio-frequency interference up interference.
or picks up a radio-station
transmission.
6
Solution Note
Test the Harman Kardon Does the distortion occur
Go + Play Micro unit with with specific songs? If so,
another source. check the recording or
record the source again.
Check volume of source. Some devices will distort the
output signal if the volume
is set to maximum.
Check the EQ setting on your It is recommended that the
iPhone/iPod or source device. source device EQ be set to
"Flat" or "Off."
Check input cable connection.
Replace cable.
Turn the Harman Kardon Go +
Play unit off and connect it to
another wall outlet.
Purchase a ferrite core
and wrap the excess cable
around it. A ferrite core can
be purchased at your local
electronics store.
24/03/10 9:38:42