TROUBLESHOOTING
Symptom
The iPod/iPhone does not
• Check the connection between this unit and iPod/iPhone.
turn on or does not work.
• Disconnect and reset the iPod/iPhone using hard reset.
"LOADING" appears when
you enter search mode by
pressing
.
"NO DISC"
"TOC ERROR"
"NA FILE"
"COPY PRO"
"NO DEVICE"
"NO MUSIC"
"iPod ERROR"
• Reconnect the iPod.
• Reset the iPod.
• Sound cannot be heard
• Reconnect the Android device.
during playback.
• Launch any media player application on the Android
• Sound output only from
the Android device.
• Relaunch the current media player application or use
• Restart the Android device.
• If this does not solve the problem, the connected
• If USB connection does not work, connect the Android
"NO DEVICE" or "READING"
• Reconnect the Android device.
keeps flashing.
• If USB connection does not work, connect the Android
30
ENGLISH
Remedy
This unit is still preparing the iPod/iPhone music list. It
may take some time to load, try again later.
Insert a playable disc into the loading slot.
Make sure the disc is clean and inserted properly.
Make sure the media (disc/USB) contain supported audio
files. (Page 27)
A copy-protected file is played (disc/USB).
Connect a device (USB), and change the source to USB
again.
Connect a device (USB) that contains playable audio files.
device and start playback.
another media player application.
Android device is unable to route the audio signal to unit.
(Page 27)
device via Bluetooth or through auxiliary input jack.
device via Bluetooth or through auxiliary input jack.
Symptom
Remedy
Playback is intermittent or
Turn off the power saving mode on the Android device.
sound skips.
"NO MUSIC"/"ANDROID
• Make sure Android device contains playable audio files.
ERROR"
• Reconnect the Android device.
• Restart the Android device.
"DISCONNECTED"
USB is disconnected from the head unit. Please make
sure the device is connected properly through USB.
"CONNECTING"
• Connected via USB input terminal: The device is
connecting to the head unit. Please wait.
• Connected via Bluetooth: The Bluetooth is disconnected.
Please check Bluetooth connection and make sure both
the device and unit are paired and connected.
"CHECK APP"
The Spotify application is not connected properly or user
is not login. End the Spotify application and restart. Then,
log in to your Spotify account.
No Bluetooth device is
• Search from the Bluetooth device again.
detected.
• Reset the unit. (Page 3)
Pairing cannot be made.
• Make sure you have entered the same PIN code to both
the unit and Bluetooth device.
• Delete pairing information from both the unit and
the Bluetooth device, then perform pairing again.
(Page 14)
Echo or noise is heard during
• Adjust the microphone unit's position. (Page 14)
a phone conversation.
• Check the [ECHO CANCEL] setting. (Page 16)
Phone sound quality is poor.
• Reduce the distance between the unit and the Bluetooth
device.
• Move the car to a place where you can get a better signal
reception.