10 In Case of Problems
Service hotline
Should problems arise with the telephone, please refer to the following information first. In the case of tech-
nical problems, contact our Service Hotline, tel. 0180 5 00 13 88 (Telekom costs at time of going to print:
12 ct/min). In the case of claims under the terms of guarantee, contact your sales outlet. There is a 2 year
period of guarantee.
Problems and solutions
Problems
No connection to base station
possible
No telephone calls possible
Connection is disturbed or cut off − The handset is too far from the base station.
The system no longer responds
The batteries are empty in a
short time
The caller number display
(CLIP) does not function
Solutions
− Check that the handset has been registered on the base station
with the correct PIN code. . Page 31
− The telephone line is not connected properly or is defective. Only
use the telephone connection cable supplied.
− Test whether the telephone connection is in order by using another
telephone.
− The power adaptor plug is not plugged in or there is a complete
power failure.
− The rechargeable batteries are empty or defective.
− The handset is too far from the base station.
− The base station is in an unsuitable location.
− Disconnect the power adapter plug briefly from the power socket.
− Reset the default settings. . Page 36
− Batteries are empty or defective.
− Place the handset in the base station properly. Clean the contact
surfaces on the handset and base station with a soft, dry cloth.
− Place the handset in the base station for 14 hours.
− The caller number display function is an optional service offered by
telephone network providers. Contact your network provider for
further information.
− The caller has suppressed the transmission of their phone number.
In Case of Problems
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