Monitor output signal. The monitor output signal of the computer must agree with the technical data of
the monitor.
Remove disruptive devices (mobile telephones, cell phones, loudspeakers, etc.) from the vicinity of your TFT
monitor.
Avoid the use of monitor extension cables.
Symbols are displayed darkly, the image is too small or not centred, etc.:
Readjust the respective settings (Setting the TFT monitor, Page 6)
Colours are not displayed cleanly:
Check the signal cable pins. Contact your respective customer service if pins are bent.
Readjust the colour settings in the OSD menu.
Avoid the use of monitor extension cables.
The display is too light or too dark:
Check whether the video output level of the computer agrees with the technical data of the monitor.
Select automatic control, to optimise the settings for brightness and contrast. The display unit should show
a text page (e.g. Explorer, Word, etc.) for its optimisation.
The image flutters:
Check whether the operational voltage agrees with the technical data of the monitor.
Select automatic control, to optimise the settings for the synchronisation of pixels and phases. The display
unit should show a text page (e.g. Explorer, Word, etc.) for its optimisation.
Driver information
No driver installation is necessary for the functioning of your monitor.
You will be able to download the driver program file from the internet website listed below if the operating system
nevertheless requests the installation of a monitor driver.
The installation of a driver can differ according to the operating system. Follow the specific instructions for your
operating system.
Do you need further support?
Please contact us if the suggestions in the above sections have not solved your problem. It would help us very
much if you make the following information available to us:
What is your computer's configuration?
What peripheral devices are you using?
What messages appear on the monitor?
What software were you using when the fault arose?
What steps have you already taken to solve the problem?
Give us your customer number if you have already received one.
Cleaning
You will be able to extend the useful life of the TFT monitor by the following measures:
Attention!
No parts to be maintained or cleaned are located within the monitor casing.
Always pull out the mains plug and all connecting cables before cleaning.
Do not use any solvents, corrosive or gaseous cleaning substances .
Clean the screen with a soft, fluff-free cloth.
Pay attention that no drops of water remain on the TFT monitor. Water can cause long-lasting
discolouring.
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Cleaning
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