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Eliminating minor faults yourself
Before you call customer service:
S Please check whether you can eliminate the fault yourself based on the following information.
S Run an appliance self test (see chapter Appliance self test").
You must pay for customer service advice even during the warranty period!
Fault
Temperature differs greatly
from the set value.
No display on the display
panel.
E" is indicated on the
display panel.
Warning signal sounds and
the temperature display on
the freezer compartment
flashes.
The interior light is not
functioning.
The appliance becomes
slightly louder for a brief
period.
Appliance has no
refrigerating capacity.
The interior light is not
functioning.
The refrigerating unit
is switching on more
frequently and for longer.
The temperature in the
refrigerator or freezer
compartment is too cold.
The frozen food is frozen
solid.
38
Possible cause
The mains plug of the appliance is not in the socket
properly. The fuse for the domestic supply is switched
off.
Electronics module defective.
The freezer compartment is too warm! Frozen food is
at risk!
S The ventilation openings have been covered.
S Freezer compartment door is open.
S Too much food was placed in the freezer
compartment at once.
The light switch for the freezer or refrigerator
compartment is sticking.
The light (LED) is defective.
Not a fault! Your appliance is designed to save energy. Under certain conditions (e.g. activation of the Super function)
the appliance must work harder for a brief period and therefore becomes slightly louder.
Power failure; the fuse has been switched off;
the mains plug has not been inserted properly.
Appliance door opened frequently.
Large quantities of fresh food are being frozen.
The ventilation openings have been covered.
Temperature has been set too low.
Remedial action
In some cases it is adequate to switch off the appliance
for 5 minutes.
If the temperature is too high, wait a few hours and check
whether the temperature has approached the set value.
If the temperature is too low, check the temperature again
the next day.
Check whether the power is on, the fuse must be switched
on.
Call customer service.
Press the alarm off/lock" button to switch off the warning
signal and the flashing display.
The warmest temperature reached in the freezer
compartment is indicated on the temperature display
of the freezer section for 10 seconds.
Note: Frozen food which has started thawing or which has
thawed can be refrozen if meat and fish were above +3 °C
for not more than one day or other frozen food was above
+3 °C for not more than three days.
Check whether the light switch can move.
See chapter Light".
Check whether the power is on, the fuse must be switched
on.
Do not open the door unnecessarily.
Do not exceed max. freezing capacity.
Remove obstacles.
Select a warmer temperature
(see Setting the temperature").
Loosen frozen food with a blunt object. Do not use a knife
or pointed object.
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