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Troubleshooting

If the appliance does not work, before calling for Assistance (see Assistance), check for a solution from the following list.
Malfunctions:
Possible causes / Solutions:
• The plug has not been inserted into the electrical socket, or not far
enough to make contact, or there is no power in the house.
• The doors do not close properly or the seals are damaged.
• The doors are opened too frequently.
• The TEMPERATURE ADJUSTMENT knob is not in the correct position
• The refrigerator or the freezer have been over-filled.
• The TEMPERATURE ADJUSTMENT knob is not in the correct position.
• The food is in contact with the back inside wall of the refrigerator.
• The door is not closed properly or is continuously opened.
• The outside ambient temperature is very high.
• The thickness of the frost exceeds 2-3 mm (see Maintenance).
• The appliance has not been installed on a level surface (see
Installation).
• The appliance has been installed between cabinets that vibrate and
make noise.
• The internal refrigerant makes a slight noise even when the
compressor is off. This is not a defect, it is normal.
• This shows the appliance is operating normally.
• The water discharge hole is blocked (see Maintenance).
GB
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