Why does the appliance produce a high-pitched
noise?
• The units may be too close to each other. Make
sure the parent unit and the baby unit are at
least 1 metre/3.5 feet away from each other.
• The volume of the parent unit may be too high.
Decrease the volume of the parent unit.
Why don't I hear a sound/Why can't I hear
my baby cry?
• The volume of the parent unit may be too low
or may be switched off. Increase the volume of
the parent unit.
• The microphone sensitivity level of the baby
unit may be too low. Set the microphone
sensitivity level to a higher level in the menu of
the parent unit.
• The baby unit and the parent unit may be out
of range of each other. Reduce the distance
between the units.
Why does the parent unit react too quickly to
other sounds?
• The baby unit also picks up other sounds than
those of your baby. Move the baby unit closer
to the baby (but observe the minimum distance
of 1 metre/3.5 feet).
• The microphone sensitivity level of the baby
unit may be too high. Decrease the microphone
sensitivity level in the menu of the parent unit.
Why does the parent unit react slowly to the
baby's crying?
• The microphone sensitivity level of the baby
unit may be too low. Increase the microphone
sensitivity level of the baby unit in the menu of
the parent unit.
• The Eco Max mode is on and the baby unit
only switches on the DECT signal when the
baby makes sounds. Switch off the Eco Max
mode to make the baby unit transmit DECT
signals continuously and to make the parent unit
respond more quickly to your baby's sounds.
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Why do the non-rechargeable batteries of the
baby unit run low quickly?
• The microphone sensitivity level of the baby
unit may be too high, which causes the baby
unit to transmit more often. Decrease the
microphone sensitivity level in the menu of the
parent unit.
• The volume on the baby unit may be too high,
which causes the baby unit to consume a lot of
energy. Decrease the volume of the baby unit.
• You may have set a maximum temperature
range that is lower than the actual room
temperature or a minimum temperature range
that is higher than the actual room temperature.
The baby unit continues to send data to the
parent unit and therefore uses more power.This
causes the non-rechargeable batteries of the
baby unit to run low quickly.
• You may have set a maximum humidity range
that is lower than the actual humidity level or
a minimum humidity range that is higher than
the actual humidity level in the room. The baby
unit continues to send data to the parent unit
and therefore uses more power.This causes the
non-rechargeable batteries of the baby unit to
run low quickly.
• Perhaps you switched on the nightlight. If you
want to use the nightlight, we advise you to run
the baby unit on mains power.
Why does the charging time of the parent unit
exceed 10 hours?
• The parent unit may be switched on during
charging. Switch off the parent unit during
charging.
The specified operating range of the baby
monitor is 330 metres/1000 feet. Why does my
baby monitor manage a much smaller distance
than that?
• The specified range is only valid outdoors in
open air. Inside your house, the operating range
is limited by the number and type of walls and/
or ceilings in between. Inside the house, the
operating range is up to 50 metres/150 feet.