Simple troubleshooting
Problem
Display shows
Refill bean container
Although the bean con-
tainer is full, the appliance
does not grind the coffee
beans.
No tea water dispensed.
Milk froth insufficient or too
runny.
The milk frother does not
draw the milk in.
Coffee dispensing slows
to a trickle or stops
completely.
Coffee has no "crema"
(creamy foam).
Coffee is too "acidic".
Neff
Cause
Beans are not falling into the
.
grinding unit (beans too oily).
The milk frother or its holder is
blocked.
The milk frother or its holder is
blocked.
Build-up of limescale in the
appliance.
Milk unsuitable for frothing.
The milk frother (19) is not
correctly assembled.
Coffee is ground too finely.
Pre-ground coffee is too fine.
Build-up of limescale in the
appliance.
Unsuitable type of coffee.
The beans are no longer
fresh.
The grinding setting is not suit-
able for the beans.
The grinding setting is too
coarse or the pre-ground cof-
fee is too coarse.
Unsuitable type of coffee.
English | 55
Solution
Change the type of coffee
if necessary. Wipe out the
empty bean container with a
dry cloth.
Clean the milk frother or its
holder.
Clean the milk frother or its
holder.
Descale the appliance.
Use low-fat milk (1.5 % fat).
Wet the milk frother parts and
press together firmly.
Adjust the grinding unit to a
coarser setting. Use coarser
pre-ground coffee.
Descale the appliance.
Use a type of coffee with a
higher proportion of robusta
beans.
Use fresh beans.
Adjust the grinding setting to
fine.
Adjust the grinding unit to a
finer setting or use finer pre-
ground coffee.
Use a darker roast.
C77V60N2 | 03/2011