Issues
There are difficulties
assembling the stand base.
The Broadcasting menu is
grey out (unavailable).
Your settings are lost after
5 minutes or every time the
TV is turned off.
You have intermittent loss
of audio or video.
You see small particles
when you look closely at
the edge of the frame of
the TV.
The PIP menu is not
available.
You turned the TV off 45
minutes ago, and it turned
on again.
The message "Scrambled
Signal" or "Weak or No
Signal" appears.
There are recurrent picture/
sound issues.
A reaction may occur
between the rubber
cushion pads on the base
stand and the top finish of
some furniture.
The message "This file
may not be playable
properly." appears.
✎
You can keep your TV in optimum operating condition by upgrading to the latest firmware (www.samsung.com →
support) by USB.
✎
This TFT LED panel uses a panel consisting of sub pixels which require sophisticated technology to produce.
However, there may be a few bright or dark pixels on the screen. These pixels will have no impact on the
performance of the product.
Recommendation - EU Only
•
Hereby, Samsung Electronics, declares that this LED TV is in compliance with the essential requirements and other
relevant provisions of Directive 1999/5/EC.
•
This equipment may be operated in all EU countries.
The official Declaration of Conformity may be found at http://www.samsung.com, go to Support > Search Product
•
Support and enter the model name.
•
Make sure the TV is placed on a flat surface. If you cannot remove the screws from
the TV, please use a magnetized screw driver.
The Broadcasting menu is only available when the TV source is selected.
•
•
If the TV is in the Store Demo mode, it will reset audio and picture settings every 5
minutes. If you want to change the settings from Store Demo mode to Home Use,
press the
SOURCE
button to select TV mode, and go to
Mode.
•
Check the cable connections and reconnect them.
•
Loss of audio or video can be caused by using overly rigid or thick cables. Make sure
the cables are flexible enough for long term use. If mounting the TV to the wall, we
recommend using cables with 90 degree connectors.
•
This is part of the product's design and is not a defect.
PIP functionality is only available when you are using a HDMI or components source.
•
•
It is normal. The TV operates the OTA (Over The Aerial) function itself to upgrade
firmware downloaded whilst your watching TV.
If you are using a CAM CARD (CI/CI+), check that it is installed into the common
•
interface slot.
If there is still a problem, pull the CAM CARD out of the TV and insert it into the slot
•
again.
•
Check and change the signal/source.
To prevent this, use felt pads on any surface of the TV that comes in direct contact
•
with furniture.
•
This may appear because of high bit rate of content. Content generally will play but
could experience some playability issue.
English - 15
Solutions and Explanations
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