Troubleshooting - Xoro HMT 350 Bedienungsanleitung

Check the following guide for the possible cause of a problem before contacting service.
Technical Support of Xoro/MAS:
•
Tel.: +49 40 77 11 09 17
•
Internet: www.xoro.de/support.htm
Problem
Device won't switch
on
No picture
No sound
Picture from Video
output has wrong
colour
No WLAN connection
Pixel Errors on the 3.5
inch screen
Date and Time are
wrong
Alarm function does
not work with Internet
Radio
No search run by FM
Radio successful
38

Troubleshooting

Solution
•
Check the mains cable is connected properly to both the mains
supply and the mains adapter
•
Check the cable from the mains adapter is connected properly to the
set (USB port).
•
The electronic circuit may have reset. Pull the plug out, wait for 60
seconds, then plug back again.
•
Press more than none times the TV OUT button and wait every time
a couple of seconds. Maybe you used last time the Video Out
function or you had pressed the TV OUT button.
• Disconnect the device from the wall outlet and delete the insert four
AA batteries and wait one minute. Plug and start again the device.
•
Check that the VOLUME isn't turned down, or the MUTE button
pressed.
•
Press the VOL+ button
•
Check for the correct settings CVBS or YUV depending on the video
connection to the lager screen.
•
Control your Router, that they work properly and has access to the
internet.
•
Double check the settings on the HMT 350. Please pay attention to
the setting DHCP.
•
Run the automatic search for WLAN network.
•
Insert the correct password if you want to connect by your own
WLAN network.
•
Do not uses foreign networks
•
The internet server (where all list are stored) is actually not online.
Please try later again.
•
LCD Screens often shows some pixel defects. Please pay attention
to the describes specifications, where the allowed pixel errors are
noted.
• Control the settings Time Zone and choose your region.
•
Set Date and Time again
•
During the Alarm function there was no internet connection.
•
Internet Radio are not 24h online.
•
Choose the standard tone.
•
Insert the FM antenna into the YPbPr port
•
Realign the FM antenna
•
Start the FM search run again.
HMT 350