Bollhoff RIVKLE NEO P107 Übersetzung Der Originalanleitung Seite 63

RIVKLE
® NEO P107 - Instruction manual
13. Warranty
ARTICLE 1: DEFINITIONS OF THE TERMS OF
THE SUPPLIER'S WARRANTY
For the purposes of this document:
• "Product(s)" means RIVKLE
RIVCLINCH ® portable crimping tool(s), whether manual
or powered;
• "Supplier" means BOLLHOFF OTALU, a Simplified Limited
Company (Société par Action Simplifiée) with a share
capital of EUR 15,000,000, registered with the Trade
Register of Chambéry under number 747 220 309,
whose registered office is located at Zone Industrielle
de l'Albanne, Rue Archimède, 73490 La Ravoire, France,
and which makes the first sale of the Product to a
"Customer" as designated below.
• "Customer" means the natural person or legal entity,
who/which is not a company belonging to the
BÖLLHOFF group and who/which purchases a Product
from the Supplier for use or resale.
• "Parties" means both the "Supplier" and the "Customer".
ARTICLE 2: SCOPE AND PERIOD OF THE
SUPPLIER'S WARRANTY
The Products delivered by the Supplier shall be covered by
a contractual warranty for a period of 12 months from the
date of delivery, which will apply to the nonconformity of the
Products with the order and to any latent defect, arising
from a material, design or manufacturing defect affecting
the delivered Products and which makes them unfit for use.
For the purposes of this clause, the delivery date shall be
defined by the delivery documents in accordance with
the ICC Incoterms 2020 included in the Supplier's order
confirmation, or failing this, by the Incoterms listed in the order.
The Supplier's Warranty shall only apply to normal use as
defined in the Instruction Manual delivered with the Product.
All other warranties, expressed or implied, including warranties
of merchantability or fitness for a particular purpose, are
excluded.
ARTICLE 3: IMPLEMENTATION OF THE SUPPLIER'S
WARRANTY
As no claims for apparent defects shall be taken into
account after a period of 7 (seven) calendar days from the
date of delivery, the Supplier undertakes to systematically
check the Products upon delivery. Such a check shall
include, but shall not be limited to, the quality, quantities
and references of the Products and their compliance with
the contractual stipulations.
® , RIVQUICK ® and/or
The Customer shall informthe Supplier of any defect affecting
the Product within 7 (seven) calendar days of its detection
and shall return the Product to the Supplier's Aftersales
Service in its original condition without disassembly,
properly protected and packaged in order to avoid any
damage due to transport.
If the Customer receives a disassembled Product, the
Supplier's aftersales service shall reassemble the tool for
diagnosis. In this case, the reassembly costs shall not be
borne by the Supplier and shall be charged to the Customer.
Moreover, the Supplier's Warranty only applies to Products
that have been delivered by the Supplier and which are
rightfully owned by the Customer making the claim.
The request for warranty coverage must be made and
documented in the Coverage Form, attached to these
special conditions, which must be filled out by the Customer.
This Form shall specify:
- the noted defect,
- the date and circumstances of its detection,
- the conditions of use of the Product,
- the Customer's company name and address,
- the contact person at the Customer's site,
- the Supplier's commercial contact,
- the type of Product,
- the serial number of the Product,
- if applicable, the Supplier's specific project number,
- whether the Product in question is still under warranty.
The Supplier reserves the right to directly or indirectly carry
out any examination and check on the Customer's site.
In the event the warranty is excluded, the Supplier shall not
be liable for the transport costs incurred and a repair
estimate shall be sent to the Customer for approval prior
to the start of work.
If the Customer agrees, in the form of an order, the Supplier
shall undertake the planned repairs.
If the Customer does not agree, the Customer shall pay
all costs related to the return of the Product in its original
condition to its site within 30 (thirty) days from receipt of
the estimate.
Failing this, the Product shall not be returned, without this
being considered as misconduct by the Supplier, nor giving
rise to the payment of any compensation.
EN
63