Fault
Appliance is not dis-
pensing milk froth.
No milk intake by the
milk system.
Milk froth is too cold.
Appliance is not dis-
pensing hot water.
Appliance is not dis-
pensing drinks.
There is dripping wa-
ter on the inner floor
of the appliance.
Brewing unit cannot
be removed.
Grinder won't start.
Grinder is not grinding
any coffee beans des-
pite full bean con-
tainer.
Cause and troubleshooting
Check whether the milk tube is immersed in the
▶
milk.
Heavy build-up of limescale in the appliance.
Descale the appliance.
▶
The milk system is assembled incorrectly.
Assemble the milk system correctly.
▶
Milk tube not immersed in milk.
Use more milk.
▶
Check whether the milk tube is immersed in the
▶
milk.
Milk is too cold.
Use lukewarm milk.
▶
Milk system is soiled.
Clean the milk system in the dishwasher.
▶
Air is in the water filter.
Immerse the water filter in water with the opening
1.
facing upwards until no more air bubbles escape.
Reinsert the filter.
2.
Firmly press the water filter straight down into the
▶
tank connection.
Residues of limescale remover are blocking the water
tank.
Remove the water tank.
1.
Clean the water tank thoroughly.
2.
Drip tray was removed too soon.
Wait a few seconds after the last drink was dis-
▶
pensed before removing the drip tray.
Locking device cannot be released, brewing unit is
jammed.
Switch the appliance off and back on after
▶
3 minutes.
Appliance is too hot.
Disconnect the appliance from the mains.
1.
Wait 1 hour so the appliance can cool down.
2.
Beans are too oily and are not falling into the grinder.
Gently tap the bean container.
▶
Change the coffee variety.
▶
Do not use oily beans.
Clean the empty bean container with a damp cloth.
▶
Troubleshooting en
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