Message
Charging
error
Number not
allowed.
Impossible
to receive/
send SMS &
photos
Files do not
open
The screen
does not
turn on
when I
receive a call.
No sound
Appendix
Possible causes
Battery is not
charged.
Outside temperature
is too hot or cold.
Contact problem
No voltage
Charger defective
Wrong charger
The Fixed dialling
number function
is on.
Memory full
Unsupported file
format
Proximity sensor
problem
Vibration mode
Possible corrective measures
Charge battery.
Make sure phone is charging at a
normal temperature.
Check the charger and its connection
to the phone.
Plug the charger into a different
outlet.
Replace the charger.
Use only original LG accessories.
Check the Settings menu and turn
the function off.
Delete some data, such as
applications or messages from
your phone to make more memory
available.
Check the supported file formats.
If you use a protection tape or case,
make sure it has not covered the
area around the proximity sensor.
Make sure that the area around the
proximity sensor is clean.
Check the settings status in the
sound menu to make sure you are
not in vibration or no interruptions
mode.
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