Corrective Action; After-Sales Service And Application Service - Bosch AdvancedHedgeCut 36 Originalbetriebsanleitung

OBJ_BUCH-948-007.book Page 20 Wednesday, December 21, 2016 10:28 AM
20 | English
Problem
Cutting time per battery charge too low
The blades are running slow or the anti
blocking feature is not functioning
Continuous lighting of the charge control
LED on battery charger
No charging procedure possible
Charge control LED of battery charger
does not light up
After-sales Service and Application
Service
www.bosch-garden.com
In all correspondence and spare parts orders, please always
include the 10-digit article number given on the type plate of
the garden product.
Great Britain
Robert Bosch Ltd. (B.S.C.)
P.O. Box 98
Broadwater Park
North Orbital Road
Denham
Uxbridge
UB 9 5HJ
At www.bosch-pt.co.uk you can order spare parts or arrange
the collection of a product in need of servicing or repair.
Tel. Service: (0344) 7360109
E-Mail: boschservicecentre@bosch.com
Ireland
Origo Ltd.
Unit 23 Magna Drive
Magna Business Park
City West
Dublin 24
Tel. Service: (01) 4666700
Fax: (01) 4666888
F 016 L81 406 | (21.12.16)
Possible Cause
Too much friction, due to lack of lubricant Apply lubricant spray
Blade needs cleaning
Poor cutting technique
Battery not fully charged
Battery discharged
Battery stored outside of battery
temperature
Battery not (properly) inserted
Battery contacts contaminated
Battery pack defective
Mains plug of battery charger not plugged
in (properly)
Socket outlet, mains cable or battery
charger defective
Australia, New Zealand and Pacific Islands
Robert Bosch Australia Pty. Ltd.
Power Tools
Locked Bag 66
Clayton South VIC 3169
Customer Contact Center
Inside Australia:
Phone: (01300) 307044
Fax: (01300) 307045
Inside New Zealand:
Phone: (0800) 543353
Fax: (0800) 428570
Outside AU and NZ:
Phone: +61 3 95415555
www.bosch.com.au
Republic of South Africa
Customer service
Hotline: (011) 6519600
Gauteng – BSC Service Centre
35 Roper Street, New Centre
Johannesburg
Tel.: (011) 4939375
Fax: (011) 4930126
E-Mail: bsctools@icon.co.za
KZN – BSC Service Centre
Unit E, Almar Centre
143 Crompton Street
Pinetown
Tel.: (031) 7012120
Fax: (031) 7012446
E-Mail: bsc.dur@za.bosch.com

Corrective Action

Clean blade
see "Working Advice" (figure 5)
Recharge battery; also see "Battery
Charging"
Recharge battery; also see "Battery
Charging"
Allow battery to warm naturally to room
temperature (within battery operating
temperature 0 – 45 °C)
Properly insert battery into battery
charger
Clean the battery contacts (e.g. by
inserting and removing the battery
several times) or replace the battery
Replace the battery
Insert mains plug (fully) into the socket
outlet
Check the mains voltage; have the
battery charger checked by an authorised
after-sales service agent for Bosch power
tools
Bosch Power Tools