GB
11 AFTER-SALES / SERVICE
In the event of questions of warranty, repair or spare parts, please contact your nearest AL-KO Service
Centre.
These can be found on the Internet at:
www.al-ko.com/service-contacts
12 HELP IN CASE OF MALFUNCTION
CAUTION!
Risk of injury
Sharp-edged and moving appliance parts can lead to injury.
■
Always wear protective gloves during maintenance, care
and cleaning work.
Malfunction
Engine does not run.
Immediate short-circuit
when inserting the mains
plug
The blade system does not
turn.
Motor and scarifier power
decreases.
Appliance vibrates and
does not run smoothly.
NOTE
If you encounter any malfunctions that are not listed in this table or that you cannot rectify
yourself, please contact our customer service.
42
Cause
No power
The blade system is blocked
by lawn felt and moss.
Defective electrical compo-
nents in the appliance.
The blade system is blocked
by lawn felt and moss.
The blade system is braked.
Scarifier blades are worn.
Scarifier blades are dam-
aged.
Remedy
■
Check the mains cable and circuit
breaker.
■
Pull the motor switch bracket to the
end stop for the handlebar.
■
Set a lower working depth.
■
Clean the blade system.
■
Contact a customer service work-
shop.
■
Set a lower working depth.
■
Clean the blade system.
■
Set a lower working depth.
■
Mowing the grass.
■
Replace scarifier roller.
■
Replace scarifier roller.
■
Contact a customer service work-
shop.
COMBI-CARE 36.8 E comfort
After-Sales / Service